FAQs
Been there, answered that.
If your question isn't addressed here, feel free to reach out - We're always ready to provide any assistance.
We’ll help you choose the right certified product, layout and finish for your site’s needs, getting you to handover stress-free. Just send us the plans, we'll handle the rest.
Our entire process is built around being the final trade that doesn’t slow you down. We know the certifier requirements, the council traps, and the install risks. In our quote-to-install service we don’t make mistakes, ask the wrong questions, or waste time chasing clarifications. We get the job done, and done right. The first time.
Yes, and it’s more common than you think! We often catch issues early and help clients fix plan gaps before the certifier finds them. Architects often miss key compliance details when it comes to tactiles. We regularly see plans that don’t meet AS 1428.4.1 requirements for placement, spacing, or luminance contrast.
LRV stands for Luminance Reflectance Value. It measures the contrast between your tactiles and surrounding floor - which is legally required to help the visually impaired identify hazards. We handle testing and selection so you’re fully compliant per Australian standards.
We install tactiles onto most surfaces as long as they meet Australian Standard AS 1428.4.1 requirements for substrate integrity and adhesion. Before install, we’ll always assess your site to confirm it's compliant and suitable.
Basically any type of surfaces which may require treatment or rework.
⚠️ Loose pavers or floating floorboards
⚠️ Dusty, cracked, or flaking concrete
⚠️ Wet substrates or surfaces with hydrostatic pressure
⚠️ Unsealed tiles or stone with high porosity
But don't stress. We'll let you know BEFOREHAND of potential compliance/risk prone issues, and the most effecient wasy to solve them.
Still have a question?
Speak to our experienced team to get your problem solved.


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