The Total Process

Quote to install in 4 easy steps.

Start the Process
Step 1
We recieve your project information.

Architectural drawings & plans etc.

“The Tactiles part of the project was already awarded for the job Joey reached out for. But, the Total Tactiles team were well versed on certifier requirements. They gave very insightful recommendations based of the architect's specs for that project which lead to improvements and cost reductions. For the next project, we knew who to go to.”

Connor, Site Manager.

Step 2
We send you our proposal.

“They didn't just provide what we needed, but showed us some great alternative options. We could confidently go back to the architects with their suggestions and notes, to which they agreed with too. Top stuff lads!”

Mo, Project Manager.

Step 3
You approve the works

and send a purchase or work order.

“For a large scale project which we required tactiles and nosings completed asap, Total Tactiles were quick, reliable and most importantly a great team to work with. They made the final works an absolute breeze. The icing on the cake, they had amazing prices. We will use them again for other projects and have referred them to other builders.”

Ali, Contracts Administrator.

Step 4
We get to work! 🎉

“If great cost, quality and service is what your looking for. This is the team you need for final works. Doubt it? Request quote now...

If it's not Total Tactiles, it's total troubles!

Krishan - Total Tactiles Director.

FAQs

Been there, answered that.

If your question isn't addressed here, feel free to reach out - We're always ready to provide any assistance.

Can You help choose the right tactile setup for our project?

We’ll help you choose the right certified product, layout and finish for your site’s needs, getting you to handover stress-free. Just send us the plans, we'll handle the rest.

What does your quote include for tactile supply and install?

Our entire process is built around being the final trade that doesn’t slow you down. We know the certifier requirements, the council traps, and the install risks. In our quote-to-install service we don’t make mistakes, ask the wrong questions, or waste time chasing clarifications. We get the job done, and done right. The first time.

We’re not sure if our architect’s plans are compliant... can you help?

Yes, and it’s more common than you think! We often catch issues early and help clients fix plan gaps before the certifier finds them. Architects often miss key compliance details when it comes to tactiles. We regularly see plans that don’t meet AS 1428.4.1 requirements for placement, spacing, or luminance contrast.

Can you explain what LRV is and why it matters?

LRV stands for Luminance Reflectance Value. It measures the contrast between your tactiles and surrounding floor - which is legally required to help the visually impaired identify hazards. We handle testing and selection so you’re fully compliant per Australian standards.

What surfaces can you install tactiles onto?

We install tactiles onto most surfaces as long as they meet Australian Standard AS 1428.4.1 requirements for substrate integrity and adhesion. Before install, we’ll always assess your site to confirm it's compliant and suitable.

What are Non-Compliant or Risk-Prone Surfaces?

Basically any type of surfaces which may require treatment or rework.

⚠️ Loose pavers or floating floorboards
⚠️ Dusty, cracked, or flaking concrete
⚠️ Wet substrates or surfaces with hydrostatic pressure
⚠️ Unsealed tiles or stone with high porosity

But don't stress. We'll let you know BEFOREHAND of potential compliance/risk prone issues, and the most effecient wasy to solve them.

Still have a question?

Speak to our experienced team to get your problem solved.

Ask The Total Team